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Atomiq for jewellery & gifts

Remember the date, so they do not have to.

Email for jewellery and gift shops on Shopify and WooCommerce. A birthday asked for once and used every year, the gifting dates sent to the people they suit, and big baskets followed up with care.

  • 25 ready-made flows
  • Shopify & WooCommerce
  • Hosted in the EU

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Flows

From a first look to every date that matters.

Six of the twenty-one ready-made flows, in the order a customer meets them. Each opens with its emails and timing in place, and every wait can be changed.

  1. Sign-up

    Welcome series

    How each piece is made

    A hello, then how your pieces are made and what from, then a first-order code for those who have not bought. A ring is chosen slowly, so the series gives them reasons to stay.

  2. Cart left

    High-value cart recovery

    Still deciding on the ring?

    Large baskets get a reminder, a code a day later and a heads-up to your team. Someone choosing an engagement ring may want to talk to a person. Smaller baskets get the reminder only.

  3. Day 0

    Post-purchase series

    How to care for silver

    Thanks at once, then a care guide once it has arrived: how to store it, clean it and when to take it off. If it was a gift, the review request can ask how it was received.

  4. Birthday

    Birthday treat

    A week to your birthday

    A present on the birthday they gave you, at a friendly hour, to use within the month. Move it a week earlier and there is time to order and deliver before the day.

  5. VIP order

    VIP recognition

    The winter pieces, before anyone else

    Tags customers as VIPs once they reach the order count you set, so a new collection or a one-off piece reaches them first.

  6. Year 1

    Anniversary letter

    A year together

    A year to the day after they joined, a short letter from you. No offer, just thanks.

Dates

Ask for a date once. Use it every year.

Add a date question to your sign-up form: their birthday, or a date they buy for. The answer is saved to the contact as a date. The birthday flow sends on the day or days before, and any other date can go into a segment by month.

  • A date question on any form, on every plan
  • Birthday flow on the day, or a set number of days before
  • Segments by the month a date falls in
Explore sign-up forms

Segments

Gift buyers want different emails.

Ask what they are shopping for and the answer lands on the contact. Gift guides go to the gift buyers, new collections to the people buying for themselves. Add average order value and each guide can be split by budget.

  • A choice question saved to the contact
  • Average order value, total spend and country
  • Champions, At risk and the other RFM groups, on Growth and Scale
Explore segments

Campaigns

Gift guides by budget, sent in time.

Build each guide from your catalogue, in your fonts and colours, with photo and price filled in. Put the last order date in the email, and test two subject lines on part of the list before sending to the rest.

  • Product blocks filled from your catalogue
  • Send at the same hour in each recipient’s time zone
  • Subject line tests on Growth and Scale
Explore campaigns

The gifting year

Every month, someone to buy for.

A gift shop’s year is a run of dates. Each one goes to the people it suits, early enough to order and deliver before the day.

  1. February

    Valentine’s Day

    Two sends: a gift guide a fortnight before, then the last order date for delivery in time.

    Everyone subscribed
  2. March to May

    Mother’s Day

    March in the UK and Ireland, May in much of the continent. One email, a segment per country, each scheduled for its own date.

    Segmented by country
  3. June

    Weddings

    Rings, cufflinks and gifts for the wedding party, to the people who said at sign-up that they are planning one.

    Answer on your form: a wedding
  4. Every month

    Dates they gave you

    Ask for a date worth remembering, such as a partner’s birthday. A segment for each month, built once, gets a reminder at the start of it.

    Date falls this month
  5. December

    Christmas

    Gift guides by budget, then the last order date for delivery before the 24th. Pause win-back so nobody gets two codes at once.

    Gift buyers, by order value

An example year. The dates move by country, so build the segments for the countries you sell to.

How we would set up a jewellery shop

A first week, the way we would set it up. It is not a customer story: those come when shops let us tell theirs.

  1. Mon

    Connect the store

    Shopify or WooCommerce. Customers, products and 24 months of orders come in, so spend and average order value are there on day one.

  2. Tue

    Add a date question

    Ask for a birthday on your sign-up form. Each answer is good for a reminder every year.

  3. Wed

    Switch on the birthday flow

    Move it a week before the day, so there is time to order and deliver.

  4. Thu

    Switch on cart recovery

    The high-value version, and decide who on your team gets the heads-up for a large basket.

  5. Fri

    Build the gifting year

    A segment for each date that matters to you, split by country where the date differs.

  6. Weekend

    Write the next gift guide

    Pick the next date on the calendar, choose pieces at three budgets and schedule it three weeks ahead.

Before you start

  • Shopify and WooCommerce

    Customers, orders and products sync from your store, with 24 months of past orders.

    Explore
  • Moving from Klaviyo or Mailchimp

    On Growth and Scale we move your contacts, rebuild your flows and warm up your domain with you.

    Explore
  • Your customers’ data stays in the EU

    Hosted in Germany and sent from Ireland. Every service outside the EU is listed.

    Explore

FAQ

Questions from jewellery & gift shops

Can I ask for a birthday or an anniversary at sign-up?

Yes. Add a date question to a sign-up form and the answer is saved to the contact as a date. A birthday can start the birthday flow, on the day or a set number of days before. Any other date can be used in a segment by the month it falls in.

Can a flow start a week before an anniversary they gave me?

Not yet. Flows can start from a birthday or from the day someone joined, but not from any other date on the contact. For those, a segment for the month the date falls in, sent at the start of the month, does most of the job.

Can I send Mother’s Day on different dates in different countries?

Yes. Build a segment for each country, or group of countries, and schedule the campaign to each on its own date. Emails arrive at the same local hour wherever your customers are.

Can a large basket go to a person on my team?

Yes. The high-value cart recovery flow alerts your team when a large basket has had a reminder and a code and there is still no order. The line for large is set from your own order values, and you can change it.

Where is my customers’ data kept?

Your account, contacts and orders are hosted in Germany and your email is sent from Ireland. If you use AI writing, the brief you give it is processed in the United States.

Ready for the next date on the calendar?

Connect your store, add a date question and have the birthday flow running this week.

14-day free trial with every feature. No card needed.