Flows
Welcome, abandoned cart, post-purchase and win-back emails, sent when something happens in your store. Start from a ready-made flow, then see what each one earns.
14-day free trial with every feature. No card needed.
Templates
Twenty-one ready-made flows cover what most shops send, from the first hello to the last try before you stop sending. Each one opens with its emails, waits and conditions in place, ready to put in your words.
Triggers
A flow starts when a shopper abandons a cart, places an order, fills in a form or joins a segment. Filter by product, collection or order value, and choose whether someone can go through it again.
Logic
Wait a set time, until a time of day, or until something happens. Split on anything you know about a contact, test two versions, and end the flow for anyone who buys.
Results
Every email in a flow shows who received it, opened, clicked and bought, and the revenue it brought in. You can also see how many people are waiting at each step.
Explore analyticsFlows keep running while you work on them.
Work on a copy and publish when you’re ready. People already in the flow finish the version they started.
Every published version is kept, and you can restore any of them.
A frequency cap across flows and campaigns, on by default at 16 hours and adjustable up to a week.
Let someone through a flow once, once every so many days, or every time the trigger fires.
Steps can add a tag, update a field, move someone to another flow or call a webhook and branch on the reply.
Email your team when a VIP orders or a big cart is abandoned.
FAQ
Starter runs 3 live flows at once, Growth 15, and Scale has no limit. Only live flows count, so you can keep as many drafts as you like. Moving to a smaller plan never switches off a flow that is already running.
Yes. You edit a working copy and publish it when you’re ready. People already in the flow carry on with the version they started, and everyone who enters afterwards gets the new one.
There is no automatic flow import. On Growth and Scale, free migration includes rebuilding your flows with you, using the same triggers and timing.
Smart sending stops anyone receiving two emails from you within 16 hours, across flows and campaigns. You can change the window, up to a week.
Connect your store, pick a template, and switch it on.
14-day free trial with every feature. No card needed.