Atomiq for health & wellness
Email for supplement, sports nutrition and self-care shops on Shopify and WooCommerce. Reminders timed to the size of the pack, a first order that turns into a habit, and copy you can write plainly.
14-day free trial with every feature. No card needed.
Flows
Seven of the twenty-one ready-made flows, in the order a customer meets them, ending with the reorder reminder. Every wait can be changed.
Where our ingredients come from
Three emails over five days: a hello, where your ingredients come from and how you test them, then a first-order code for those who have not bought.
Still thinking it over?
A reminder an hour later and a code a day after that. It stops the moment they order, so nobody is chased for a basket they already bought.
How to take it
Thanks at once, then a how-to-take-it guide once the parcel has arrived: dose, timing, with food or without. A review request follows two weeks in.
The shaker for your protein
One email with the things that go with it: the shaker for the protein, the refill pouch for the jar. You choose the collection.
What to try next
The point where a first tub becomes a habit, or does not. One email with what to try next, then a code only if a second order has not come.
About five days left
A ready-made flow: one email a set time after an order, skipped if they reorder first. Split on the Supplements category, wait 25 days, one email. Set the wait to the size of the pack.
Still with us?
Two missed refills is a signal. A plain hello, what is new a week later, then a code, stopping as soon as they order again.
Reorders
Build it once: an order with a supplement in it, a wait that fits a 30-day tub, then an email. Or let the order history decide. Atomiq works out how often each customer reorders and when the next order is likely, and you can segment on both.
Segments
Someone buying for sleep wants different emails from someone buying for training. Ask once in your sign-up form and the answer is saved to the contact, ready to use in any segment.
Campaigns
Most questions a wellness shop gets are about use: how much, when, with what. Answer them in a campaign, in your fonts and colours, with the product block filled from your catalogue. Write it plainly, as facts about the product.
Sign-up forms
A pop-up or slide-in with a reason to join, like a short guide to your range. Every sign-up is saved with its consent, and every email carries a one-click unsubscribe.
Reminder timing
Pick a pack and how much a customer takes a day. The reminder lands five days before it runs out, which is the wait you set in the flow.
Order placed, wait, one email. Change the wait for each pack size with a split on the product.
Simple arithmetic, not advice. Use the serving on your own label.
A first week, the way we would set it up. It is not a customer story: those come when shops let us tell theirs.
Shopify or WooCommerce. With 24 months of orders in, reorder timing per customer is there from the start.
Rewrite the post-purchase guide as how to take each product. It is the email customers keep.
Order placed, split on your Supplements category, wait 25 days, send. Match the wait to your pack sizes.
Three weeks after a first order. That is when a habit starts or stops.
One question on the sign-up form: sleep, energy or training. Every campaign can then go to the people it is for.
Pick the product you get the most questions about and answer them in one email.
FAQ
Yes. Start it when an order is placed, split on the category or product, wait as long as the pack lasts, then send the reminder. The ready-made replenishment flow is the place to start. You can also segment on each customer’s predicted next order date.
No. You write the copy and we do not review it. In the EU, health claims on food supplements are limited to the authorised ones, so many shops stick to plain facts: what is in it, how much, when to take it. If you are unsure about a claim, ask someone qualified to advise you.
Not today. We have no integration with subscription apps, so we cannot see or change a customer’s subscription. Reminders and segments work from the orders your store sends us.
Yes. Ask a dropdown or choice question in your sign-up form, such as sleep, energy or training. The answer is saved to the contact and you can build a segment on it.
Yes. Consent is recorded with each sign-up, and every email has a one-click unsubscribe. Your contacts are hosted in Germany and your email is sent from Ireland.
Connect your store and have welcome, post-purchase and your reorder reminder running this week.
14-day free trial with every feature. No card needed.
